Lifeline Government Phone Customer Service Numbers

This Lifeline customer service list will help you contact your Reachout, Safelink, Tracfone, and any free government phone provider or Lifeline phone company.  We often get letters from people trying to contact their government phone providers.

You can contact your company, by phone, email, or fax; however, you can reach some easier than others.  If you have a Lifeline cell phone, there will definitely come a time when you have a question or need help with a product.  You do this with the online help section of their website or calling Lifeline customer service directly.

Regional Providers

Some smaller or regional providers may not have 24/7  services, but all have ways you can reach them.  Always keep these numbers on hand so you can call them at a moment’s notice.

There have been complaints about not being able to reach some providers like Safelink Wireless.  Most lifeline providers, use a prompt phone system, in the attempt to get you to the exact department that can help you with your problem.   So, it is important to consider how good customer service is when choosing a cell phone provider.

It can seem like you are going in circles never getting the person you need.  My suggestion is, go to two or three of the prompts before pressing “0”, or the operator.  If you provider has a live chat, use this to get immediate assistance.  Keep in mind millions of people have free government phones and they are trying to help as many people as possible.  Be patient when contacting customer service.

Have Cell Phone Contact Information Handy

Do you have a copy of your phone number, phone serial ID and the name of your  Lifeline phone provider?  When you contact your provider, they will ask for this information.  It is surprising how many people contact us because they don’t remember what free government phone company they have service with.

Understand that many companies use an automated systems to try to answer consumer questions efficiently.  It can, however, be very frustrating trying to speak to a live person.

You must go through the prompts and then ask to speak to customer service or press “0.”  There are many companies where you can always reach a live agent!   Find Out How to Get Cheap Internet

Lifeline Customer Service Numbers

Absolute Mobile – Telephone: 855.574.2032
Fax: 877.433.2161
Absolute Mobile
P.O. Box 831327
Ocala, Florida 34483-1327!contact-us

Access Wireless

New Customers: 1-888-900-5899
Current Customers: 1-866-594-3644
Customer Care Hours of Operation:
Monday – Friday: 8 am – Midnight EST
Saturday: 9 am – Midnight EST
Sunday: 10am – 7pm EST

American Assistance 


Assist Wireless

Has lived online help
1-855-888-0484  Automated Directory
Customer Service  (1-855-392-7747)

Assurance Wireless


Assurance Wireless

Blue Jay Wireless

Customer Support
611 from Blue Jay Wireless Phone

Budget Mobile

Corporate Office
Budget PrePay, Inc.
1325 Barksdale Blvd.
Bossier City, LA 71111

Care:  (Platinum Tell Wireless) Serves residents of, Illinois

Care Wireless

Care Wireless
PO Box 1109
Bridgeview, IL 60455

Cintex Wireless

Retail Support
(877) 304-9183

Lifeline Support
(800) 826-0942
Cintex Wireless
PO Box 10707
Gaithersburg, MD 20898

enTouch Wireless
PO Box 37
Hiawatha, IA 52233

Life Wireless

QLink Wireless

Q Link Wireless, LLC

ReachOut Wireless
Enrollment Support
1 877 870-9444

Customer Service
1 877 870-9222

Technical Support
1 888 592-0615
fax 1 877 870-9333

California Residents Only
Nexus Communications, Inc. DBA
ReachOut Wireless™
P.O. Box 247168
Columbus, OH 43224

Safelink Wireless

Enrollment and Plan Changes Support: 1-800-Safelink  (723-3546)
For Technical Support 1-800-378-1684

Attention: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL 33178

StandUp Wireless
Stand Up Wireless
PO Box 47747
Atlanta GA 30362

Contact Us

Tag Mobile
Live Representatives are available
1330 Capital Parkway
Carrollton, TX 75006

TerraCom Wireless
Has live chat
Email Us or Call 1-877-351-4747
TerraCom Wireless
401 E. Memorial Rd., Suite 500
Oklahoma City, OK 73114

True Wireless
Has Live Chat
1715 N. Portland
Oklahoma City
OK 73107
Call Us:


Customer Service

Yourtel Wireless
Yourtel Wireless
401 E. Memorial Road
Suite 400
Oklahoma City, OK 73114

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