Reachout Wireless – Upgrade your Reachout Wireless Phone

58 thoughts on “Reachout Wireless – Upgrade your Reachout Wireless Phone”

1. Trying to upgrade phone evertime I enter my phone #it say’s I am not registered any ideas why, and yes I am putting my # in correct. Thanks

   • Frederick, please contact you phone provider for help. You can also contact Lifeline for help.

2. Hi im guessing Pamela im trying to obtain a free smart phone and they have been in my Ocala Florida area at different locations but are here somewhere local as we speak I have many friends who have obtained the coolpad phone and I would like to also but need their location please to get in person they say have stands and u bring your id and ebt card and obtain in person right on the spot. Can you please contact me back and let me know of their location in Ocala Florida at this time. Thank you for your help in this matter. Ill be expecting your response please. Thanks again

   • Hey Kelly. Call the Coolpad is by TMobile. Here is the phone number Order now! Call 1-877-413-5903.

3. I want a iPhone 4 how do I go about making sure this is what I get?

   • Melissa, regarding upgrading to a particular phone. It is best to contact your providers to find out what upgrades are available.

4. I want a new improved phone

   • Hello Christy. Please contact Reachout Wireless Upgrade>

5. Would An 4.7 iPhone 6 Be Compatible With Reachout Wireless If I Get It Through Verizon Wireless ?

   • Arnaija, please contact Verizon Wireless to see if the phone is acceptable.

6. Can u please send me a replacement phone the one I have is damaged, it won’t charge.
   For some reason I’ve been Cut off don’t know why, is it any way you can email me and let me know. My reach out # is 662 619 0495
   Email is. akiretrammell2014@gmail.com

   • Find you phone companies customer service number and call them about a replacement.

7. i have a small samsung cell phone that is broken,it will not charge and it is not the power cord.i would like a replacement,you can send it to…..barbara price 2605 oak grove rd,Hattiesburg,ms 39402…..i am already qualified for a phone,have been with you for about 2 yrs now,please rush thank you

   • Barbara, please call the phone company you have your free government phone service with. They can help you with this issue

8. I have had my reachout phone for several years now. it is a fliptop & one side of the top broke. I would like to obtain a different phone please. My # is 6083227500 I would also like to keep my same # if possible. Thank You Sandra McBride 2237 Burton St. Apt 15 Beloit Wi 53511

   • Sandra please contact Reachout link located in article

9. my phone is broken please send me another one . my addres is 533 myrtle st glendale ca 91203 thanks my phone #is 747 3337900 tkanks the price to be 6 to 10 dollars

   • Liana, this site is a resource and not associated with the Lifeline program. Please contact the phone company you have service with.

10. We need the address of reach out wireless to go cancel my phone

    • Nexus Communications, Inc. DBA
      ReachOut Wireless™
      P.O. Box 247168
      Columbus, OH 43224

11. I was issued a very old phone when I first joined Reachout and now that phone doesn’t work properly. I need a new phone within the Lifetime program, but I also need to keep my current phone number. Yes, I do have an older phone lying around the house that I can transfer service to if that is possible without changing my current number. Thank you, veronica

    • Veronica, you can use any phone that is compatible with your Reachout Service. Keep in mind you can upgrade your Reachout phone, to a more modern cell phone as well.

12. I have been trying for days to upgrade anew phone since this one I have is insufficient for my needs please help the website isn’t working and I am getting wrong information that I don’t quality for this program !!!!!!!!! yes I do my client id #is 73701070A I am on Medicaid and medicare also I have a federal housing association rural housing mortage . my account # for this is #4652013 pleasehelp call#2072562151 or email above

    • Jeffery, you never mentioned what phone company you have your phone with. Please to the site and look under ‘contact us’.

    • my phone need a new battey and charger pluse I just won’t a new phone

    • Jeffey, go here to get a new phone

13. I lost my phone was told to go to call row .com I did but I didn’t understand how to use the site in order to get and up-grade phone for the one tat I lost. Would you please help me to understand what I am to do?

    • Robert, can you tell me what phone company you receive service from. Then I can help you further.

14. I tried to sign up for your free phone but, I guess I am not entitled to one. When I got to the place to let you know that I am the only one living in one of the 178 seperate apartments here at 501 W. Surf Street, Chicago, Illinois 60657, there is no place to click on the word “no” as your instructions imply. I am 67 years old and disabled I did not realize that you discriminate against people that are disabled. I took a screen shot of the problem…but It seems that I cannot send it to you on this form…
    Dr. James Swienty DD, R.T. (ARRT)

    • James, it is possible that the provider you visited is not available in you city. Please check the phone provider list to see who is servicing your area.

15. I can’t get on the website ,to view the phones to upgrade my phone. Maybe it’s me . I’m not too computer savvy. please help me?

    • EuRita, in order to update your Reachout Wireless phone, you need in enter your phone number, to gain access to that page.

16. Hi does anyone know if you can keep your old number to this service? Because I am new to the service but the Agent wouldn’t let me keep my old number from before.

    • Susan, it depends on what phone providers you have as far as keeping your old number. What phone provider do you use.

17. how do I change my plan to fit my needs I have a reach out wireless phone and have 125 min I need the 250 min plan

18. HELLO
    I WOULD LIKE TO KNOW WHAT KIND OF CELL PHONES I CAN USE TO UP GRADE MY PRESENT CELL PHONE. YOU MAY SEND ME ANY INFO YOU HAVE. WOULD BE VERY HELPFULL.

    THANKS
    SCOTT LEAKE

    • Scott, If you would like to replace or update your present cell phone, go to the website, under ‘Wireless Phones Replacement’, to choose new phone.

19. Hey there just wanted to give you a quick heads up. The words in your content seem to be running off the screen in Chrome.

    I’m not sure if this is a format issue or something to do with internet browser compatibility but I thought I’d post to let you know.
    The design look great though! Hope you get the issue resolved soon.

    Kudos

    • Thanks for the heads up!

20. ordered a charger replacement several months ago for free reachout phone(Samsung)NEVER RECEIVED IT!!

    • michele bowers, something has definitely gone wrong. Call the company to find out what happened or to ask for a refund.

21. My current Reach Out Wireless Govt. phone has broken and you son gave me his old Verizon iphone 4 which he just upgraded to the iphone 5, So can I use this instead of having to buy a replacement?
    Chris:)

    • Glenwood, they are constantly changing the phone that are compatible with their services. Give them a call to find out is you can use your old phone.

22. I have a HTC Droid I want to get through reach out service its through Verizon wireless. Do you all accept this device with this services.

23. hi. I was interested in upgrading my current reachout wireless phone. I have not had it long and when i put in my wireless number on their website and on the phone it says they can not access my account.

    • Tonya, go to:https://www.reachoutmobile.com/, click on the ‘Upgrade’ link. enter you phone number and folLow the prompts. Good luck!

    • i did that. reachout wireless does not recognize my name, ss#, wireless number etc….. my phone works but i can not logon to the site i can not do anything

    • Tonya, you will have to contact their customer service number. I am not sure why you are not being recognized as a current user.

24. where do i go to find a replacement phone mine has quit working

    • Loretta, you didn’t tell me what company you have your phone with.

25. 
    
    I have an old flip phone through reachout wireless it freezesndrops calls or dont receive calls at all also cant access my voicemail and
    
    mail box is full Ive been trying to access you upgraded phone website to see what you have but keeps telling me down for maintenance

    • Anna go to , to find a new phone. If this link does not work go directly to https://www.reachoutmobile.com/, and click on upgrade.

26. Hello, I hope you can help, I have an old 2010 Samsung from Reachout wireless but the phone is broken. What do I have to do in order to get a replacement?

    • Catherine, go to . Here you will be able to purchase a new phone.

27. My service is with verizon.

    • Gina, go to Verizon, enter your address, to contact customer service, for your area.

28. I have the unlimited plan (26.50). Is there a way that I can also access the web

29. Blackberry 8330 no longer works I need a replacement our land line number is 989 305 6662 We can not access the website
    thank you

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