Safelink Wireless is a government assistance program providing free or discounted cell phones and services to eligible low-income individuals. These phones may have varying phone compatibility depending on the carrier and region.
However, Safelink Wireless generally works with various essential smartphones from multiple manufacturers. Please note that Safelink’s compatibility may change over time, so checking their official website or contacting customer support for the most up-to-date information is essential.
Safelink is a mobile phone company providing government-subsidized, free phones to low-income families and individuals. If you are a low-income consumer, you can qualify for free, low-cost phone service.
Finding Safelink Compatible Cell Phones
It is important to make sure your phone is compatible with Safelink services. That is why we have compiled a list of available compatible phones for sale. If you need to purchase a replacement phone or upgrade the phone you have,
- Contact your provider to find out which phones work with your service
- Go online to research the phone and the features you want
Most customer service representatives are very good at giving you the correct information. Still, confirming the phone compatibility will save you the frustration of returning the cellphone and buying a new one.
What to Do if I Lose My Phone?
Ok, you lost your phone, now what? Whether you have a prepaid smartphone, Google Pixel, a Galaxy s10, or an Apple iPhone, you want to contact your provider if you have lost your phone so they can disconnect service to prevent the phone from being used by someone else.
Next, they will issue you a new phone number and transfer the remaining monthly minutes to your phone. You will receive a new refurbished phone at no cost to you. You can also purchase a new SIM card to transfer all your phone numbers and other information to your new phone.
Always double-check this information for yourself. This will save you the frustration of having to return the cell phone. If you need further help, don’t hesitate to contact Safelink Technical Assistance – at 1-800-378-1684.
What Do I Do If I lose My Phone?
Ok, you lost your phone, now what? The first step is to notify your provider so they can disconnect the service to prevent the phone from being used by someone else. Next, they will issue you a new phone number and transfer the remaining minutes left on your phone.
Next, you will receive a new refurbished phone at no cost. You can also purchase a new SIM card to transfer all your phone numbers and other information to your new phone.
Also, double-check this information for yourself. This will save you the frustration of having to return the cell phone. If you need further help, don’t hesitate to get in touch with Safelink Technical Assistance – at 1-800-378-1684.
Here is a List of Safelink’s Top Compatible Phones
Here are 10 phones commonly compatible with services like SafeLink
- Alcatel: Various Alcatel phones have been known to work with Safelink.
- Samsung: Samsung Galaxy phones, both basic and smartphones, have been compatible with Safelink.
- LG: LG offers various models that have worked with Safelink Wireless.
- Motorola: Some Motorola phones are compatible with Safelink.
- Nokia: Certain Nokia models have been known to work with Safelink.
- ZTE: Safelink has supported certain ZTE smartphones.
- BLU: Some BLU smartphones have been compatible with Safelink.
- iPhone: Depending on the carrier, Safelink may support older iPhone models (e.g., iPhone SE, iPhone 6, etc.), but compatibility may vary.
- Google: Certain Google Pixel models may be compatible with Safelink.
- Kyocera: Some Kyocera phones have worked with Safelink.
- Motorola: Various Motorola phones have been compatible with Safelink.
- Sony: Some Sony Xperia phones may be compatible with Safelink.
List of Phones Compatible with Safelink Phones
Alcatel Phones:
- Varying camera capabilities (from basic to dual/triple cameras)
- Android operating system
- Different display sizes and resolutions
- Basic and smartphone options
- Expandable storage via microSD card
- Long-lasting battery life on some models
Samsung Phones:
- Samsung offers a wide range of models, from budget to flagship
- High-quality Super AMOLED displays
- Multiple camera setups, including ultra-wide and telephoto lenses
- Samsung’s One UI interface
- Support for Samsung DeX (desktop mode)
- Water and dust resistance (on some models)
- Samsung Knox security features
LG Phones:
- Diverse lineup, including primary and mid-range smartphones
- Wide-angle camera lenses (on some models)
- LG’s custom interface (e.g., LG UX)
- Removable batteries (on some models)
- Expandable storage options
- MIL-STD-810G durability (on some models)
Motorola Phones:
- Stock or near-stock Android experience
- Moto Actions and Moto Display for added functionality
- Various camera features, including Night Vision mode
- TurboPower fast charging (on some models)
- Water-repellent design (on some models)
- Moto Mods compatibility (on some models)
Nokia Phones:
- Stock Android One experience for clean and timely updates
- ZEISS optics for camera quality (on some models)
- Durability and reliability
- Multiple display sizes and resolutions
- Long battery life
- Secure and up-to-date software
ZTE Phones:
- Affordable options
- Varying camera setups
- Custom Android interface (e.g., MiFavor UI)
- Fingerprint sensors (on some models)
- Expandable storage options
- Decent performance for the price
BLU Phones:
- Budget-friendly smartphones
- A diverse range of models and designs
- Varying camera capabilities
- Expandable storage options
- Dual SIM card support (on some models)
- Android operating system
More Compatible Phones
iPhone (Apple):
- iOS operating system with regular updates
- High-quality Retina displays
- A12, A13, or A14 Bionic chips for performance
- Face ID or Touch ID (depending on the model)
- Dual-camera or triple-camera systems (on some models)
- Apple ecosystem integration (e.g., iCloud, iMessage)
- Wide range of third-party apps on the App Store
Google Phones (Pixel):
- Pure Android experience with timely updates
- High-quality cameras with computational photography
- Google Assistant integration
- Active Edge (squeeze to trigger Google Assistant)
- OLED displays with Always-on Display
- Google phones provide unlimited cloud storage for photos and videos (at reduced quality)
Kyocera Phones:
- Durable and rugged designs
- Water, dust, and drop resistance (on some models)
- Push-to-talk (PTT) functionality (on some models)
- Long battery life
- Customizable physical buttons (on some models)
- Military-grade certifications (e.g., MIL-STD-810G)
Sony Xperia Phones:
- High-resolution 4K HDR displays (on some models)
- Advanced camera technology (e.g., Alpha camera tech)
- Water and dust resistance (IP68 rating)
- Dual front-facing stereo speakers
- Side-mounted fingerprint sensor (on some models)
- High-resolution audio support
Remember that these features are general characteristics of each manufacturer and may not apply to every specific phone model they produce. When choosing a phone, it’s essential to research and compare the particular model’s features and consider your preferences and needs.
OnePlus Phones:
- OxygenOS (now integrated into ColorOS on newer models)
- Fast and smooth performance (high refresh rate displays)
- Dual or triple camera systems with good low-light performance
- Warp Charge fast charging
- 5G connectivity on newer models
- Alert Slider for quick notification management
Xiaomi Phones:
- MIUI custom Android interface
- Wide range of models, including budget and flagship options
- High-capacity batteries for extended usage
- Impressive value for money
- Multiple camera configurations, including high-resolution sensors
- In-display fingerprint sensors (on some models)
Huawei Phones:
- EMUI (now HarmonyOS on newer models)
- Leica-branded camera systems for photography enthusiasts
- High-resolution displays with curved edges
- Kirin processors for performance
- Advanced AI features for photography
- Multi-camera setups with telephoto and ultra-wide lenses
More Compatible Phones
Asus Phones:
- Gaming-focused ROG Phone series
- Stock or near-stock Android experience (ZenUI)
- High-refresh-rate displays for smoother gaming
- AirTriggers for additional gaming controls
- Impressive audio with front-facing stereo speakers
- Multiple camera options with unique features
Honor Phones:
- Competitive mid-range and budget options
- Magic UI (now integrated into HarmonyOS)
- Good camera capabilities for the price
- Decent battery life
- Solid build quality
- Competitive Pricing
HTC Phones:
- Premium build quality and design
- BoomSound audio for excellent sound quality
- HTC Sense UI (now less prevalent)
- High-resolution displays
- Good camera performance on specific models
- Once known for innovations in the smartphone industry
BlackBerry Phones:
- Physical QWERTY keyboards (on classic models)
- Focus on security and privacy
- BlackBerry Hub for unified communication
- BlackBerry Enterprise Suite for business use
- Productivity-oriented features
Lenovo Phones (including Motorola):
- Diverse lineup from budget to premium
- Moto Display and Moto Actions on Motorola phones
- Stock Android experience on specific Motorola models
- Powerful processors for smooth performance
- Various camera setups and software features
Sony Xperia Phones (continued):
- 4K video recording and 4K HDR displays on some models
- Dynamic Vibration System for haptic feedback
- High-resolution audio support with headphone jack (on some models)
- 21:9 aspect ratio displays for cinematic content
- Side Sense for quick access to apps and shortcuts
I have a real old cool pad phone with safelink can I up grade with a safelink phone the screen is cracked in 3 places and battery only last about an hour
will my lg cosmos s5 (lg-vn251) work on my safelink phone
Hello, my daughter wants to give me her old iPHONE 5S. Can I get a sim card that fits? My SIM card (LG tracfone) Safelink is too large for the iPhone
Hello, Dorothy. I don’t think the iPhone 5s is compatible. It is too old. Safelink now has a Smartphone. Contact them on how to receive one.
I DON’T UNDERSTAND EVERYTHING I TRY DOES NOT WORK.I HAVE A FREE PHONE GOT A NEW ONE TO TRANSFER BUT THE STUPID PHONE DON’T EVEN LET ME CALL OUT.I WANT MY OLD PHONE BACK,PLEASE CONNECT ME.MY NUMBER 9313109046.JUST MAKE IT WORK.PLEASE……..
Rose you will have to speak to the provider you signed up with to help with this issue.
I have an old cell phone with Safelink won’t work I want to keep the telephone number it came with I want a replacement phone the phone I got is too small for me to work
Sandy. Call Safelink or go online to purchase an upgraded phone.
I need an upgrade.
My provider is AT&T, it does not work in my house.
I cannot make phone calls inside my house.
If I get free data why does safe link give me a phone that can’t even open a webpage…its 4 years old and not even supposed to be in service why can’t I get a replacement. My mother got a smartphone when she received her free one…not only that I get calls all day long from computer generated. Phone numbers when I call back its a person has no clue their number was used on caller is.. 5 calls a day costing me minutes..lol I just need a real phone so I can reject calls and get data
Delray, you need to update your cell phone. You may have to purchase a new phone. Please contact your phone provider for help.
Could I please get an upgrade
Im very upset with the safelink people . i have been tri g for two mo ths to activate my byop and up till a few days ago they finally say my pho e is not compatable but with the sim card i had iternet and get safelink messeseges but no call or text and now tell me oh well bye a phone . well i cant
Hi, Karen. Please contact your phone provider for assistance with this matter.
Is the C145L compatible with the SafeLink network?
Hello, Christi, Phones are constantly changing and becoming outdated, please contact your providers for newest updates.
is the lgl64vl compatible with safelink?
Is straight talk phone til lx comparably for safe link
Hi, Julie. Phones are constantly changing and becoming outdated, please contact your providers for newest updates.
Is a TracFone Alcatel TCL LX a compatible phone?
Hello, Jessica. Phones are constantly changing and becoming outdated, please contact your providers for newest updates.
Is the LG fiesta 2 compatible with safelink?
Can you send me an email list of compatible safe link smart phones to friendsrawesome2@gmail.com thanks Stephanie
I need a new phone currently with safelink send me a list of smartphones that are compatible with safelink
I would like to know if my unlocked Verizon zone 3 model vs425pp will work for safe link on byop
I dont see any compatibility for the galaxy s6 and i have one is it not compatible?
Can I use my own phone for the free service it’s a Samsung j3
someone stole my safelink phone who do i call to get it shut down quickly
I have a ZTE Pro cell phone and I wanted to know if it is compatible for a SafeLink SIM card.
Hi I bought my boyfriend a net 10 track phone for his safe link wireless account it’s a smartphone why can’t he have it hooked up? It’s an Alcatel name brand
I need to replace my phone I had drop it by an accident call me at 904 651-6681
Hello, Rhonda. Call your provider to find out how to get a new phone and if there is a replacement fee.
I am looking to replace my phone it is a track phone with net 10 I don’t want a flip phone which ones Walmart has that I can get please help
hello would like to know if tracfone alcatel onetouch icon pop is compatible with safelink lifeline service
My original flip phone broke in half. So i went to safelink website to purchase another phone that wuz upgraded. It asked to enter my zip code. I did. And it have me a selection of phones that would work in my service area. I selected the Alcatel. Received it today and did not know it wuz AT&T network. AT&T does not work in my service area at all. Does anyone know if i can get a replacement phone?
Is a juning cellphone capable for SafeLink
Hello, Ivette. Please contact your phone provider for that information.
I have a LG-L62VL that I got as a gift and I need to know if I can use it with my safelink service
Reggie, please call Safelink to find out if this phone is compatible.
I want to upgrade to a better phone and more Internet time
I have a LG festival phone or also known as Optimus phone! Is it a compatible phone for SafeLink??
im trying to get a safe link phone and it wont let me even complete the application i have a phone but can not afford the bill of 40 dollars any longer and i need to keep in touch with my dr’s and make appointments if someone can please help me i would appreciate it. they all want me to call but since i cant pay my bill i cant make phone calls
thank you;
katrina mcallister
I have the oldest worst phone that safelink offers. My friend recently gave me her Samsung Galaxy S7 that she has paid off in full to her provider (cricket) when she upgraded. Since cricket is now owned by at&t, can I use this phone on my safelink account? I tried calling customer service and was told, in broken English, that they did not know, to look it up online, and that they would not send me a replacement phone even tho the phone I have now keeps turning itself off and randomly calling people when it’s not being used. Please help.
Is all tracfone smart phones compatible with safelink? I want to buy my girl a cheap android for her, since her basic phone doesn’t hold unlimited text messages. And she likes smart phones anyway
Can I use a LG K7 to upgrade my Safelink phone? It is thru Metro PCS.
Is SM-B311V able to be used with safelink
How do I get a replacement phone?? My speaker doesn’t work!!
Hello, Deborah. Call you phone provider to find out what models are compatible with your phone and purchase one from a store or on their website.
is a lgl34c compatable with safelink
Hi, Jerry. They are adding and removing new phones every day. If the phone is not on our list, please call Safelink to find out.
How come my Safelink phone that I was given is no longer compatible with the Network? I’ve had this phone for awhile when I called technical support they said it’s no longer compatible? I don’t think it’s fair that I have to go out and upgrade to a different phone I have the extra money for this.
Hello, Theresa. You will have to contact Safelink Wireless to find out what changes are preventing your service.
How can i get my account reopened and recieve a phone from you Safelink. I had my account cancelled and it will not let me reapply so I can see the phones you offer on the free phone plan. I have never recieved a pho
ne from you. And it says I have.
Hello, Sandra. You need to call Safelink so they can assist you with restore your service.
I can’t get through your circle of #’s to push or get the information I need. I have used all your on-line information and this is the only one I can use. I lost my cell phone. I have had it for several years. My phone # is 906-792-8388. My zip code is 49858. I do not have any other #’s. What can I do to replace it and all my minutes?
I purchased the lg 800 g you can not use it on safelink.
Dannell, that is why it is important to check with your provider to make sure you don’t buy the wrong type phone. Return the phone and call your provider to find out what phones work with Safelink.
I HAVE RECENTLY PURCHASED ALCATEL TFALA460GP4 FROM TRACFONE AND WOULD LIKE TO USE IT ON MY SAFELINK SERVICE CAN THIS BE DONE?
Hello, Joe. It is important to check with your provider to make sure you don’t buy the wrong type phone. Call your provider to find out what phones work with Safelink.
FYI none of the above listed Tracfone phones are available at this time. still looking for a compatible safe link phone.
Hello, Judi. To find a compatible phone go to tracfone.com.
I seen a post where a woman purchased a nokia lumia 640 and uses it on safe link. Can this phone work on safe link?
Hi Rick. I don’t know the phones are always changing. Call the company to find out if that phone is compatible. 1-800-378-1684
I have lost my safelink gov phone yhat i had since 2014.how do i get another an keep my same no 678 988 5387 sherry brock.30153 709 atl hwy.rockmart ga
Hello Sherry. You can get a replacement phone for a small fee. Call the company to see about getting a new phone.
The display and sound quit working on my daughters phone I plan on buying her a new phone just wondering if she will loose her minutes if I DO? She is leaving for camp in a few days and will NEED her phone.
Hello, Debra. Any unused minutes will be transferred to the new phone. You’re OK!
Which phone models works in california?
Sylvania, The model of the phone has nothing to do with where it works. Any phone that is compatible with your service will work in CA.
Is it possible to obtain a TracFone Samsung Galaxy 5S Android phone (Verizon network) and use it with the Safelink program? Do I need an “unlocked” phone? Would I need the “Bring Your Own Phone” program?
I currently am in the Safelink program, but my talk/text phone is not getting reception, is not getting my free monthly minutes, etc. due to geographic/foliage issues at my home.
Hello, Kristina. You best option is to speak to you cell phone provider personally to find out if you phone you like is compatible with your service.
How can I purchase a new phone I was looking into the LG505C or LG800G for the internet And map
Hey Margaret! You can purchase the phone online at Amazon.com, or anywhere Tracfones are sold.
So we can actually buy a smart phone and use it with SafeLink? I went out and bought a different phone right off but its not a smart phone but its been great and gets the Job done, I use as of right now the LG840G, BUT if Smart phones are allowed I would like to know whhere to look to know which ones I can buy. I know I can ONLY USE TRACFONE’s for safelink correct? Please give me a site where I can Look at which Smart Phones I can use..
I have read on google that some people do have smart phones hooked up with safelink and other say NO SMART PHONES will work with the safelink GOV service, Which I honestly dont see why the service cares if we want to use a smart phone or not.. So again You are veryifing SMARTPHONES can be used on safelink gov service?
Hello, James. Policy is different from provider to provider. Contact Safeline personally to see if your phone is compatible.
Is a samsung lte zinger compatable?
Hello Jenny, please call the provider you have service with to make sure that phone is usable.
I presently have Safe Link service. Is the LG Ultimate 2 compatible?
Judy phone companies are constanley changing the models they cover, go to Safelink site to see what phones they have and which outside phone work with their service.
Can safelink send me a smartphone when I receive my phone from them? I need a phone that allows me to connect to internet when I need to. Thank you
Kiesha, smartphones are available is you choose to purchase an updated phone. Go online to see what’s available.
How can i upgrade my safelink phone
Hi Rachel, Please call 1-866-667-6437 to request a free phone upgrade.
Can
I use the tracfone lg sunrise android smartphone with my safe link
Esther, cell phones are constantly changing as well as the phone providers use. You have to call Safelink Wireless to find out if that phone is still compatible.
Wanted to know need to upgrade on my phone how do I do that ok
Ellen, contact your provider or go on line and click on upgrade.
Received a android tractphone as a gift would like to transfer service to new phone . I am told I could
Not transfer service to this phone . please reply thanks
Hello Shirley. Try going to a Tracfone Location near you to see if they can suggestion another phone or another provide that is compatible with your phone.
MY PHONE IS BROKE. I WOULD LIKE THE WEDSITE TO FIND A NEW PHONE. THANK-YOU
Sonya please contact your provider to purchase a new phone and to find out what models are compatible.
How do I get my phone it was stolen I have called for 2 weeks and still have not gotten anywhere
Teressa, you will have to purchase another phone. Go online to your provider website to see which phones are compatible with your service.
i have a safe link cell can i update it for a touch screen phone thank you j jane
Yes, here to find what will work: Check Here
My safelink phone is not working properly.can I transfer my service if I purchase a new Tracfone? If so which touchscreen phones will transfer.
Chris, please check with Tracfone. tracfone.com