Have you lost your free government phone? Often we may misplace your phone and become frantic, at the possibility it may be lost. Just like any other phone, it is possible to misplace or even lose it. It isn’t as easy or quick to replace your free phone, but it is possible. Tracfone is the service provider for Safelink Wireless phones. Tracfone, is the largest prepay cell phone in the United States and sold, in Wal-Market, Drug Stores, Amazon.com, and many other places.
Tracfone, does not offer insurance on their phones, but may offer to replace your basic standard phone or the purchase a new phone upgraded phone at a nominal fee! You may also purchase any phone that is compatible with your service from any neighborhood cellular agent. From time to time a consumer may have their phones lost or worse stolen. So what do you do when you have lost your phone? These are the steps to take when you have lost or had your cell phone replaced.
TracFone partners with well-known manufacturers such as Motorola, Nokia, LG and Kyocera. This partnership makes it possible to provide high quality phones at competitive prices. They also provide the most reliable coverage in the market. With towers of more than 30 major U.S. carriers, they are know for having the best cell phone coverage. These phones and air time cards are carried in nearly 70,000 stores nationwide.
When you Lose your Phone
- Call your phone carrier to inform them, you have lost your cell phone. You can go online or contact them at, 800-867-7183. Enter the zip code where you live and they will give you a list of phones compatible with Safelink Wireless services.
- Give them your name, phone number and serial number for the missing phone. You have the option to keep your original phone number.
Your cell phone provider, will deactivate the phone and phone number. You should receive your new phone within 7 to 10 days. When you receive your new phone, call them to activate, by providing the serial number, on the activation card, and the SIM card code, found on the back of the SIM. Any remaining time to your new phone. If you have lost your phone, do not wait, act now!
***We are not related the the free government phone program. If you have lost you phone, you will need to contact the phone provider that issued your phone.
Attention: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL 33178