Tracfone – How to Replace your Safelink Phone

Have you lost your Tracfone?  Bummer!  Often you may have to replace a lost or stolen phone.  Losing you phone is a pain, but you can purchase a new phone at most stores, change SIM card and have your all you information transferred in a moment.   Customer service representatives will suspend your phone, hold the minutes and transfer them to your new phone, when activated.

TracFone Wireless, is a prepaid wireless telecommunication service provider in the U.S., Puerto Rico and the Virgin Islands.  They are the premier provider for wireless phones, and one of the retailers for Safelink compatible phones.  They are the fifth largest phone company in the world, having almost 300 million subscribers.

Replacing Tracfone Phones

alt="tracfone"Safelink Wireless does not offer insurance for these phones, so when they stop working or have a lost phone, you have to purchase a new phone.  When your get another phone, you can keep the basic model, or upgraded to a better model.  

You can shop at Wal-Market, most drug stores,, or anywhere Tracfones are sold.   They partner with well-known manufacturers such as Motorola, Nokia, LG and Kyocera.  This partnership makes it possible to provide high quality phones at competitive prices.

When you’ve Lost your Phone

  1.  Go online to, or call 800-867-7183
  2. Enter the zip code to get a list of phones compatible with Safelink Wireless services
  3. Give them your name, phone number and serial number for the missing phone
  4. You can keep your phone number, or ask for a new one
  5. Purchase your new phone at Radio Shack, Eckerd, Kroger and K-Mart, Walmart, and  many drug stores 

When you get your new phone you call to have it activated, by providing  the serial number,  on the activation card, and the SIM card code, on the back of the SIM.    Any remaining airtime is transferred to your new phone.  Find out what Safelink phone models are compatible with your service.

Also Check out:  How to Replace your Lost or Stolen Phone

Useful Tracfone Promotional Codes

Tracfone often offers promotions as a way to stimulate sales.  You can find these promotion code many places.  I am only posting those current and active new codes.  You use these codes adding time to your Safelink services.  There will be a prompt on-line or with an agent, where you will give or enter these codes to get additional time.

Cards 60 Minutes or More

59396 – 30 bonus minutes
84464 – 30 bonus minutes
30788 – 20 bonus minutes

Cards 120 Minute or More

32102 – 60 bonus minutes
17202 – 30      ”          “
34152 – 20      ”          “

Cards 200 Minute or more

200 minute Tracfone card

21645 – 40 bonus minutes
23154 – 40      ”          “
32102 – 60      ”          “

Value Plan Bonus Codes – These code can only be used for newly registered customers

18337 – Gives 10 bonus minutes for 50 min
18376 – Gives 10 bonus minutes for 50 min
15288 – Gives 20 bonus minutes for 125 min
20650 – Gives 30 bonus minutes for 200 min

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Contact SafeLink Wireless  Here
Attention: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL 33178

47 thoughts on “Tracfone – How to Replace your Safelink Phone

  1. Penny

    OK I thought it was just massive stupidity on the part of the Safelink telephone reps, but how are you supposed to be able to give them the serial number for the missing phone if you don’t HAVE it because it’s lost or stolen?! I thought it was their lack of English comprehension but now I see it in print on this website too. Are you bloody well KIDDING me?!?! What the hell?! What part of IF IT’S MISSING I DON’T HAVE THE SERIAL NUMBER BECAUSE I DON’T HAVE THE DAMN PHONE IN FRONT OF ME YOU MORONS don’t you understand?!

    1. Pamela Wilson-Lipscomb Post author

      Hello Penny. Try going on line to find what tracfone models phones are compatible with Safelink and purchase a new one. It is always a good idea to write done the serial number of you phone. The same way you do your credit or debit cards an major applicance such as TV, stero systems, etc. incase you have to report it lost or stolen.

    2. Deborah E Kearney

      When you receive you phone it comes with paperwork that has printed right on it “Keep this information….” Sadly, Penny, you really do have to read the instructions to get all the information you need. How stupid of them to expect you to read instruction! Right! 8-/

      Grow up and don’t blame Safelink for your lack of ability to follow instructions.

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