FAQ – Free Government Cell Phones

By | February 12, 2017

This FAQ Free Government Cell Phones section will help to answer questions most of our readers ask.  These frequently asked questions, outlined, for your assistance.

Below there is a list of  questions and answers on, government cell phone companies and plans.  Our hope is to supply you with the answers you have about the program.  Below, we have listed, many of the question’s readers are asking, about this assistance program.

Hopefully, you will find immediate answers to your questions here.  The question can also be asked throughout comments section. “If you don’t find the answers you are looking for, leave us a comment, and we will help you!”

Government  Cell Phones

With the popularity of free government cell phones, the top recognized phone companies are Assurance Wireless, ReachOut Wireless, and Safelink Wireless  All offer similar benefits and option for purchasing airtime.  There have been upgrades where providers have gone from an offer of 67 minutes a month to 250.

It is official the free program phone program is a success and reaching many people who need and appreciate this help.  The companies who don’t offer free service   charges  from $1 to 5 to a month.

Of course, you can also get a prepaid plan if you are a heavy phone user.   Because of abusive practice, you are now required to present proof of your income or of your enrollment with a federal assistance agency.

Lifeline Assistance for the Poor

[“Lifeline phones are not new.  They have been around since the 1980’s.  Back then, they helped low-income rural families and seniors with home phone service, including assistance with the deposit to sign up for landline service. Cell phone service is the predominant choice of communication and the cell phone program has grown to cover every U.S. state.]

Lifeline subsidies free services for low-income Americans. Funding for the program comes from Universal Service Fund fee, charged on all land line and portable service.  Phone service gives you the freedom and peace of mind, that comes with reliable means of communication.

They help eliminate fear and isolation that comes with being isolated. This service also puts users in contacting a rescue, and abuse hotlines for battered women.

 FAQ Free Government Cell Phones

How to Qualify


Phone Issues

 Cell Phone Carriers

If you already receive benefits from WIC, SNAP, Medicaid, SSI TANF, you should be eligible to receive one of these free cell phones.

14 thoughts on “FAQ – Free Government Cell Phones

  1. cheryl lucchesi

    I have been with lifeline for the last 3 yrs and over a month ago my ALCATEL one touch phone wouldn’t stay charged I called Trac phone, they did all their testing and had me take the battery out & so on and said it was my phone. In order to get a replacement I could purchase one or sign-up with Safelink and after activation, a month later I would get a phone. I was looking at my last renewal form, my phone number is with Safelink . My anniversary date was in 01/14/2017. I cannot afford to purchase a replacement, I am on a low no income budget after bills are paid, I struggle the rest of the month. I do appreciate your program. Thank you

  2. Cynthia Gutierrez

    I am approved for california lifeline and qualified for safe link so when do I get my phone?

  3. Michael Brown

    I have searched. I can’t find a paper applicaation anywhere that I can fill out and mail.

    Can you send me one that I can print and mail?

  4. Trina Thornton

    I would like to de-enroll my cell Lifeline service with Amgoo. They are not listed within the list of providers. The cell phone sucks the buttons are difficult to press, you cannot see your minutes or check your minutes, difficulty with texting. There is no customer support. They are listed in , CHINA, HONDURAS, COLOMBO, and SRI LANKA. and Emails to them fail. Concerned that the phone will not have minutes, but still be in the database as active, and this will prevent getting another service. Who can I reach out to have my Lifeline transferred to another provider. I have medical issues and do not have a home phone. Please help


  5. Pamela Wilson-Lipscomb Post author

    Thanks for your question Karen! You should contact your Lifeline provider to de-enroll from the Lifeline Program. Once your de-enroll is processed you can apply for Assurance Wireless service.

  6. karen Mulford

    I currently have reachout wireless but would like to change to assurance because it has more minutes and unlimited text. am i able to do that

  7. CHERLE U. Kaholokula

    Need an operating manual for my free gov. cell phone. It is a Blue Jay Blackberry. Can you help me?

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