QLink Wireless, a federally assisted wireless company that is offering free phones and upgrades to smartphones to its consumers. No monthly bills, no contracts, and no credit checks. QLink Wireless’ free cell phone program, is open to Texas, Michigan, Maryland, West Virginia and Nevada, and plans to offer services in 47 states to those who qualify financially.
This phone company works with Lifeline Assistance and financed by the FCC members. The FCC regulates communications by radio, satellite, cable, the internet, television, wire, throughout the United States, DC, and U.S. territories. The FCC is regulated by the Wireless Telecommunication Bureau (WTB) which regulates domestic wireless telecommunication, cellular, paging safety and other forms of communications.
QLink Wireless Update
UPDATE: How to get Free Extra Minutes – When you refer a family member or a friend to Q Link Wireless, you will receive an extra 100 bonus minutes. Call or email Q Link to give the names of your referral and receive an extra 100 for each person you refer, when they are approved to get a phone.
Concerning Lifeline Assistance, every state’s policies, and restrictions differ slightly. But all offer similar benefits, to users. To be eligible for Q Link Wireless free phone service an individual or family must meet the financial requirements of the U.S. Federal Poverty Guidelines. You can also sign up if you receive federal assistance from a government agency. (see below).
What you get with QLink Wireless
- Up to 350 minutes
- Voicemail
- Free Smartphone
- 1GB Data
- 350 Minutes
- Unlimited Texting
- 411 Directory Assistance
- Call Waiting, & Caller ID
- No annual contract or monthly bills
- Nationwide Network Coverage
- Roaming at no additional cost (domestic)
- Get 100 free minutes for each person you refer someone and they qualify
There are variations in the program, depending on your state. For instance, there are states that charge a small monthly fee to participate in the program. Benefits are constantly improving, adding states and expanding new features to the program. Through the Lifeline program, you can receive one free cell phone or landline, per family. You must also provide proof is financial status. Please provide documents such as payroll receipts. You can also provide W-2, and personal identification and re-certification is required yearly. QLink Wireless works much like SafeLink, Assurance, and ReachOut Wireless, and all the providers.
How do you Qualify?
You may qualify for a Qlink phone if you are receiving unemployment, or if you work but your gross family income is at or below 125% of the Federal Poverty Guidelines. You qualify if you receive help from any of the following agencies:
- Medicaid,
- Food Stamps,
- Supplemental Security Income (SSI),
- National School Lunch (free program only),
- Federal Public Housing Assistance / Section 8,
- Low Income Home Energy Assistance Program (LIHEAP),
- Temporary Assistance for Needy Families (TANF).
You may also need to provide proof of income, by submitting, w-2 forms, pay stubs, a letter from your government assistance program. You can submit your documents by fax, mail or uploading to the phone provider site. The government cell phone program has helped many people but is not guaranteed to continue indefinitely. If you need help, please contact this cell phone company or any company that offers Lifeline service. *In order to enroll in the Lifeline phone program, you must provide verification of your income.
“You can apply for a free phone and services, online by going to the site and calling customer service or entering your information into an automated system.”
| Persons in Family or Household | Annual Income | Monthly Income |
| 1 | $14,702 | $1,225 |
| 2 | $19,859 | $1,655 |
| 3 | $25,016 | $2,085 |
| 4 | $30,173 | $2,514 |
| 5 | $35,330 | $2,944 |
| 6 | $40,487 | $3,374 |
| 7 | $45,644 | $3,804 |
| 8 | $50,801 | $4,233 |
| For each additional person, add… | $5,157 | $430 |
How do I check my minutes?
It is important to know how many minutes you have used if you don’t want to run out of minutes before the end of the month. To check your minutes on your Q link minutes, 611, listen to the message and at then press the number 6, after the hit 2 and next 1.
You can also monitor your talk and text minutes by logging into the site, enter your email address, password, zip and click ‘log on.’ Once you’re logged into your account, press ‘View Usage/Minutes, and you will see your existing phone uses and minutes that are left for the month.
Find out what to do when you’ve lost your Tracphone
On some provider sites, you can upload your documents, fax or mail applications in. Go to QLink’s site to register for your free cell phone. https://qlinkwireless.com/
*How to get a free government Smartphone
QLink Wireless – Upgrade Here
DANIA, FLORIDA 33004
Phone: 1-855-754-6543
Fax: 1-855-837-5465
I would like to work for qlink how do I do that? My email is [email protected]
Thank you
She needs to contact Safelink and ask them to deactivate the phone. She can actually get kicks out of the program for having 2 phones. She needs to do this right away.
A friend of mine is enrolled with safe link but she doesn’t like it so she signed up for Qlink she received her Qlink phone that was already activated but her SafeLink is also still active what does she do does she just leave it alone or should she call
Lifeline is an Assistance available to anyone who qualifies financially. There is not discrimination in the program. If you were denied contact Lifeline to find out why you were not eligible.
I apply and send all documents and I have been discriminated please help me to find out why I was discriminated for a government service will contact attorneys as soon as possible thank you.
I have provided all the necessary documents for a phone under the Government program. However I have been delayed for nearly two months.
Hello, Sherry, you should get you minutes each month unless you missed your recertification. Please call you provider to find out why you have not received your minutes. If there is a mistake they can send the minutes right away. Good luck.
Hello, Sherry, you should get you minutes each month unless you missed your recertification. Please call you provider to find out why you have not received your minutes.
I did not get my free monthly minutes yet. I have doctor appointments every other day. Please help me. Thank you so much.
Hello Michael. If you mean you did not receive an owners manual. Go online type in your phone model to find a guide for your phones.
[email protected] have not received any info about my phone? please send info.
Hello Beryl, if you have any question about your phone go back to the website of the phone company you applied with. Once you get your phone write down your phone number, the phone company name and your phone serial number for your records.
I have applies for a free phone are the minutes free too monthly. When do I find out if I have been approved?
Hello Barbie. Thanks for trying to help Roger. It may be the battery or the phone may be defective. He needs to contact his phone provider for assistant or an exchange.
Shawntell please contact Qlink Wireless support page.
My phone was stolen. My phone number is 2532735251 I have bern trying to contact Qlink for a week , no luck
Contact the company for a replacement. First, take make sure it is not the battery.
I just got my phone in the mail it’s a galaxy s 2 and it will not come on are stay on the only way it will come on is if its plugged into the charge I was told it could be the battery could you please send me another phone are battery please Ty
Kelly, go to your provider website to find what phone they have available for a replacement.
I dropped my phone in water, Is there anyway to get aa replacement phone?
This is Barbie Roberts and I’m doing this for Roger Byrd I plugin his phone to charge and now he has nothing on his phone. You can’t call out or nothing blank! He want to know if he can get another phone? Please send Roger a letter soon as possible so he knows what’s going on. Thank you,
Betty please contact your provider. You can also send an email, if you have a difficult time reaching them on the phone.
i was told thati was approved for the free government phone and they said they would contact me within 24 to 48 hours . that was a month ago .can somebody please contact me on this situation.
Hello Sharon, you did not mention the model of you phone, so it is hard to say, if you phone has internet capabilities. Please contact Qlink Wireless Support
Hello Diane, when you first request a free government phone, you are send a standard basic phone. If you want a smartphone you have to get an upgrade. Ask you company how to upgrade your phone.
Hello Anthony, Lifeline phones from the government are for adults 18 years old and older. There are many affordable phone plans, like as Cricket, and PC Metro you may consider.
Why did lIke not receive the smartphone that that I requested when I signed up for my service? I ended up with a regular Tracphone phone. not a smartphone!
I have a question about my Qlink phone can i add minute to get the internet on my phone
Hi Mary, thank you for writing. All the free government plans allow you to purchase additional minutes.
What type of plan is there just to add more minutes per month and the cost of adding minutes.
Earnest, thanks for writing. If you have chosen a free phone provider, go to their website to apply.
Where do I send my documentation for qualification? Need an Email address
Eric in order to get those features, you will have to upgrade to a smartphone or android. https://qlinkwireless.com/faq/phone-manual/default.aspx
Keven, the first phone you are given is free. You can however, upgrade to a new phone, but will have to purchase a new phone. https://qlinkwireless.com/faq/phone-manual/default.aspx
Jimmy, if you are not working you should qualify for a free phone. If you live in a household with others, eligibility is determined by the gross family income.
I’m not working at the moment
Eric, If you upgrade you phone to a smartphone or android you will probably has those options depending on the phone.
Kevin, I’m sorry you been having these problems. I know it can be very frustrating. Here is the contact information for QLink Wireless:
Contact Us
Phone:
1-855-754-6543
Fax:
1-855-837-5465
https://qlinkwireless.com/members/support.aspx
First, I do not like or need the phone that was sent to me by QLink as it includes many many many texting keys that I do not need for making a phone call and I have no intention of texting anyone. Secondly, the keys are too small. Thirdly I only want a phone that acts as a phone with larger buttons on it for numbers. It may or may not include a camera…
Am I able to get Google playstore and internet on the phone and how
Jerry, visit http://www.qlinkwireless.com/members and enter your username and your password. This should be your email address and zip code. Free Government Cell Phone Guide is not associated with Qlink Wireless, but are a resource. Keep in mind for future assistance the Help Center can help answer your questions.
i am trying to log in to my q link account, need help
Dear Naionna, please contact the phone company where you purchased your phone. We are a resource for free government phones, and not related to any phone company.
Dear support staff,
I am Naionna Wolfspirit. I am writing on behalf of my mother, Patsy McClure. She has tried to use the free phone sent to her several months ago. She needs to have it exchanged for a simpler phone…
Hello Robert, please go to the website of your phone provider you signed up with, to check your status. Also check your email, to set if they have contacted you.
Trying to find out the status of my application you can contact me at [email protected] [email protected] or 8125492018 thank you
Wayne, you didn’t mention the name of the company you have your phone with. Please go to the company website to find out how to contact your provider.
aI applyedfor phone back in may of 2014 sent proper paper work wher is phone cant talk to real person
I lost my cell and will need a new one. I have seen cells way better than the ones you have been sending me. WHY? I have begged for a smartphone. I know they are available because you show them on your website, of which I have now forgotten the website address? Would you please reply with the website so that I can select a phone from it? I realize there is no internet access through QLink but a slight upgrade would still be appreciated! TY
Hi, I writing to tell. You that the cell phone I received has been working as it should since yesterday.
Thanks very much”
Sharon, there are two other ways to contact Reachout Wireless. You can do a live chat on your computer and you can send an e-mail, which will be answered withing 24 hours.
It takes hours to get a hold of anyone that has to do with Reach out wireless, I purchased minutes and then they never appeared on my phone at all. I tried calling back, guess what I was number 199 on the waiting list, with no minutes on my phone at all.
Yes, I just recently recieved one of your qlink cell phones, which I am happy to say I am well pleased however, I would like to talk to someone to assist me on how to upgrade my present phone to download music and pictures and to send them. please contact me by phone and let me know about your rates on these particular features, my number 419)297-5663 or 419)389-5597. Thank you, very much, looking forward to hearing from you real soon.