5 Steps to Getting A Free Cell Phone from the Government

We are often asked, “How do I get a free phone from the government?”  Well, there are dozens of Lifeline cell phone providers all across the United States.   You have access to phone upgrades and smartphones to choose from.  If you meet the financial guidelines, you are eligible to be accepted into the Lifeline program.  Many hard-working people are living in the United States.  They work 40 or more hours a week and still struggle to care for their families.

Assurance Wireless, Reachout Wireless, and SafeLink Wireless are just some of the phone companies working with the Lifeline program to provide free cell phones and minutes to the public.  A free government phone is one of the programs that can help these residents access a phone.

Poverty should never be a judgment about a person, merely a description of one’s financial status.  If you are working, low-income, disabled or elderly, you may qualify for a free government phone.

How to Get a Free Phone from the Government

Step One

Determine if you are eligible for free phone service.  Your gross family income determines this or if you are presently receiving assistance from a government program or your income qualifies.

Step Two

Check to see which providers are in your state. Once you locate a provider in your state, Google the company to see the reviews about the company. Just type in the name of the company followed by the word reviews.  New providers are popping up everywhere.

You can look at our cell phone providers list or go to the FCC website for more information.  Do a quick Google search on the provider you are interested in.  If you read many complaints, don’t get discouraged; check out providers on the list in your area.

Step Three

When you find a company you like, go to their website to see the different plans. Some companies have promotions and offer extra benefits to new applicants.  Today some are offering 1000 free minutes, as well as better cameras, Data and Wi-fi.  This is a big improvement over the first phones government phones that were very small and basically had no updated features.

(Find a Cell Phone Provider in  your state.)

Step Four

When you have made your choice, it is time to apply.  You can usually apply online, Fax, or by mail. When you apply for a free cell phone, it is required that you submit documents to prove you are eligible to receive a free cell phone.  You will need to provide proof of identity, address, and income status.  Read more below.  

Step Five

Wait for notice of your application status.  When your application is approved or disapproved, you will receive an automatic phone call or an email followed by a letter. Receiving your phone should take from seven to ten-day. Some have reported a longer waiting period.

How Can I Get A Free Phone

  You can get a free cell phone when,

  • You fall within or below federal poverty guidelines, you qualify.
  • No one else in your home is receiving Lifeline phone service.
  • You live in a state where the program is offered.
  • You receive assistance from a government poverty program.

You may be eligible to get a free cell phone if you receive

  • Medicaid,
  • Food Stamps  (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Temporary Assistance to Needy Families (TANF)
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • The National School Lunch Program’s Free Lunch Program

You may also qualify for a free government phone if you work and your gross monthly or yearly income is at or below 125% of the Federal Poverty Guidelines.

Some Free Cell Phone Benefits

  • Up to 1000 free cell phone minutes
  • Free texting
  • Data
  • Wifi
  • Camera
  • Long-distance
  • International
  • Voice mail
  • Call forwarding

You Must Prove Eligibility to Get a Free Phone

There has been fraud and waste associated with the government phone program.  New measures have been put into place in an attempt to curtail losses.  When you apply for assistance, you must provide proof of physical address, proof of income such as current payroll stubs, W-2 forms, and documentation from the government program you receive help.  Proof of eligibility can be faxed, emailed, or updated to the cellular company you are applying with.

Which Phone do you Recommend?

All the phones are similar in appearance and features.  Look for the providers operating in your state and compare companies.  Basically, the decision is yours.   Almost all offer free cell phones and minutes.  You may conveniently purchase more time, online, phone, or by purchasing a Tracfone phone care at many convenient locations. Reachout Wireless, however, does allow you to transfer a current cell phone number to your free phone.

How to Apply for a Free Cell Phone

Go to the provider’s website you are interested in, fill out an application, and submit proof of identity and financial status.  Acceptable documentation includes payroll stubs, a letter of unemployment benefits, a letter from government programs you receive help from, Disability benefits, and W-2 forms from the previous year.

Online enrollment is quick and easy. You can also call to request an application be sent to you to mail back. If you receive help from a government poverty agency, you will most likely qualify. Once you submit your application, your application will be reviewed, and if approved, you will receive an email response or phone call.

It will take up to 10 business days to receive a new phone with accessories.  Some providers now offer older model smartphones.  Locate a free cell phone company in your area

Free Government Cell Phone Tent Reps

Cell Phones and phone sales.  You can make money by giving away free cell phones this Summer!  If you have been looking for ways to make extra money, consider working as an affiliate agent with one of the popular Lifeline cell phone providers.  

There are dozens of providers in the government phone program.  Find out which ones service your city and if they are looking to hire affiliates.  As an affiliate, you have the opportunity to make money by signing up new people for the free phone program. 

Each time someone qualifies and is approved, you will make money. Commissions vary from company to company, so look for the one you would like to work for and fill out an application to become a distributor. 

 You will be notified by mail if you are approved.   At the end of this post, you will find a list of some of the phone providers looking for help.  Click on the link to go to the application page!

About the Lifeline Cell Phones

The Lifeline program has helped individuals afford landline phones ever since 1996.  With the rise of the popularity and modernization of phone service, did the program include free cell phones in 2008?  Today, there are  49 states and Puerto Rico, and Washington D.C., where the program is available to individuals and families with low income.

 You are eligible to enroll in the Lifeline free phone program when you receive help from government assistance programs.  If you are qualified for the free phone program,  locate a provider in your area and apply.

What  Cell Phone Tent Reps Do

Every cell phone provider is competing for customers. As a tent rep, you are a sales representative and a representative of your company in the field. That means you must be informative, patient, and pleasant to those considering your company.

Also, you are responsible for screening new clients and checking all documentation to make sure they qualify. Finally, each agent needs to be honest when adding a new client to the rolls.

How to Make Money Giving Away Free Cell Phones

By becoming a distributor, you have the opportunity to make your own schedule and earn weekly.  If you own a store, you can design a portion of your business to retail cell phone sales.   Create your own schedule and get paid when the application you sign up for qualifies and is approved for a free cell phone.  

You will be paid each week and have the potential to make a decent income. You are not just earning for yourself, but you are actually helping out the disadvantaged in your community as well.

You will receive training, and you will be provided everything you need to enroll clients.  Cell phone reps Lifeline is not difficult, especially when you enjoy working with the public and don’t mind working outside.  The application process is simple and can be done online.  Proof of eligibility and ID must be presented at the time the application is completed.

Companies Hiring Free Cell Phone Tent Reps

Assurance Wireless       Looking for Partners
This position is more of a philanthropic endeavor.  If you are a charity, church working with low-income, health clinics, etc., this will apply to you.  They are not looking for marketing or recruitment relationships at this time. Assurance Wireless is looking for organizations that are already helping the poor partner with Assurance to help the disadvantaged get access to free phone services. http://assurancewireless.virginmobileusa.com/become-a-partner
Blue Jay Wireless
To be approved as a distributor, you must have a physical store location. No online stores.http://www.bluejaywireless.com/distributor-interest
Budget Mobile
Presently looking for Street Fleet Representatives, canvassing, street teams, and people with experience in Community Outreach.  http://www.bluejaywireless.com/distributor-interest
To be approved as a distributor, you must have a physical store location—no online stores. 
Life Wireless
Looking for two types of distributors:
• Field Distribution
• Retail Distribution (store location)  http://www.lifewireless.com/distributors.php
TAG Mobile 
• Field Distribution
• Retail Distribution (store location)  http://www.tagmobile.com/site/be-an-agent.aspx
True Wireless
• Field Distribution
• Retail Distribution (store location)  http://gotruewireless.com/

Kansas Free Government Phone Service

Kansas free mobile phone providers are available to residents of the state of Kansas.  Free government phone service has been serving the state of Kansas since 2011.  If you have not heard about this, you may be missing a great opportunity to get free government phone service. Now Smartphones are also available.

Lifeline Assistance offers disadvantaged residents a free phone and 250 free minutes every month.  Assurance Wireless is one of the industry’s top phone service providers, along with Reachout Wireless and SafeLink Wireless.  Assurance has been expanding its services to meet a need service in the U.S.; affordable phone service.

Every city was hit hard by the recession of 2008, and though things are much better for some,  there are still many struggling to pay bills and take care of their families. Working a full-time job does not exempt you from financial problems. 

Especially when working part-time or a low-paying job. It seems like the big industries got a bailout, where the people were left on their own. A free mobile phone will not answer all your financial issues but is a great help to many.

Lifeline Assistance Program

The Lifeline Assistance program has been providing free mobile phone service to U.S. residents since 1985.  Initially, the program’s goal was to help disadvantaged living in rural areas and now support the needy in every state.  Also, the program has evolved to include a lifeline as well and home phone service.

Free government phone service is made available through the Lifeline Assistance Program to help low-income consumers gain access to phone services and all the benefits of having a phone.  Now, Kansans don’t have to worry about keeping in touch with family, reaching a boss or doctor, and most importantly, monitoring the children.

Who is Eligible for a Free Mobile Phone?

Free phones are attainable to any consumer who qualifies financially.  Individuals with a gross yearly income at or below 135% Federal Poverty guidelines are eligible unless you have had a phone in the past and charged with some fraud.  Only one phone is allowed for each family, and proof of income or enrollment in a government assistance program.  You may qualify if you receive:

  • Veteran’s disability
  • Food stamps/SNAP
  • Medicaid Assistance
  • Supplemental Security Income (SSI)
  • Home Energy Assistance Program (HEAP)
  • Bureau of Indian Affairs General Assistance
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Tribally-Administered Temporary Assistance for Needy Families (TTANF)

When applying for a free mobile phone, you must provide proof of income by presenting payroll stubs, document for government agencies, Social Security benefits letter, spousal support letter, etc.  This documentation is necessary to prevent fraud and waste that has been present in the program for years.

How to Apply for an Assurance Phone?

To get a mobile phone, go to the Assurance website to fill out an application. You can also download an application and fax or mail it in with your financial proof of eligibility.  Once your application is processed, you will be noticed in writing or email if you are approved.

Other Free Cell Phone Providers in Kansas

Access Wireless:   Access mobile phone service, provides services to Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, MarylandMichigan, Mississippi, Missouri, Nevada, New York, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and West Virginia.

Assurance Wireless:  Assurance is one of the most well-known providers, working with this government subsidy program.   To register, go to the Assurance Wireless website, download an application or call their toll-free number to request an application be mailed to you. 

Budget Mobile:  Budget Mobile is available in Arizona, Arkansas, California, Colorado, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Dakota, Ohio, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Texas, Utah, Washington, West Virginia, Wisconsin, and Wyoming.

EnTouch Wireless: To date, you can get phone service in Arizona, Arkansas, Colorado, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, North Dakota, Ohio, Oklahoma, South Carolina, Texas, Washington, West Virginia, and Wisconsin.

Life Wireless:  Life Wireless is working with Lifeline to provide free cell phones to the residents of  Arkansas, Georgia, Illinois,  Louisiana, Maryland, Minnesota, Missouri, Puerto Rico, Rhode Island, and West Virginia.

Q Link Wireless:    QLink Wireless’s free cell phone program is open to Texas, Michigan, Maryland, West Virginia, and Nevada and plans to offer 47 states.

ReachOut Wireless:  Reachout Wireless now has services in the following states: Arkansas, California, Georgia, Illinois, Iowa, Kansas, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nevada, New Jersey, Ohio, Rhode Island, West Virginia, and Wisconsin.   California residents pay $2.50 a month for the basic phone plans.

Safelink Wireless:  SafeLink Wireless is currently available in Alabama, Arizona, Arkansas, Connecticut, DC, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wisconsin.

Standup Wireless:  Serves, Arizona, Arkansas, California, Colorado, Georgia, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, Ohio, Pennsylvania, Puerto Rico, South Carolina, Texas, Utah, West Virginia, and Wisconsin.

Tag Mobile:  Is available in Arkansas, California, Colorado, Iowa, Kansas, Kentucky, Louisiana
Maine, Maryland, Minnesota, Missouri, Nevada, Oklahoma, Pennsylvania, South Carolina, Texas, Wisconsin, and West Virginia.

Yourtel Wireless:  Illinois, Oklahoma, Pennsylvania, Washington, Missouri, Main, Kansas, Rhode Island

Benefits for these free mobile phone providers may vary from state to state. 

Cheapest Landline Telephone Service

Free and Cheap Home Phone Service – You may qualify for a monthly discount on your landline phone service. The Lifeline phone program was established to help low-income residents with home phone service.  As landline service expanded to cellular, the program really took off, and millions of people switched to cell phone service.

The program included free and discounted cell phone service for consumers who qualified financially.  There are still people who desire to have telephone service in their homes in today’s technical world.  Lifeline still provides discounts and free landline phone service for home phone service. 

They also help with deposits to establish a new phone service.  The Federal Communications Commission (FCC) and Universal Service Administrative Company (USAC) oversee USF in funding affordable home phone service.

Cheapest Landline Phone Service -Regulations

Lifeline discounts help to keep phone service affordable.  Lifeline also gives support to both free government phone and home phone service. When you apply for assistance with your home phone, you can get up to a $9.95 discount on services.

Under Federal law, each family unit is eligible for only one phone line per household.  Violation of this law may result in losing lifeline privileges.  A household is defined as a group of people living in one dwelling.  At the time of registration, an applicant can identify adults living in the home at the same address and live separately.

Regulations require you to re-qualify each year, and if you have lifeline assistance for your home, you cannot get cell phone service. These savings can make a big difference for those who need help the most.  Funding used for Lifeline and Linkup’s home and cell phone service are collected through the Universal Service charge.

Universal Service fee is a percentage of the end-user telecommunication funds, which appears in the phone consumer phone bill.  The universal service charge helps provide landline phone service and wireless phone service that is affordable.

Home Phone Service through Link-Up

Eligible subscribers get a one-time discount from Link-up off their initial installation fee for their home phone service. They can get up to a $30 discount on the installation, which is the maximum discount. Like Lifeline, Link-up subscribers are only allowed to get one phone service per household.

Do you know there are thousands of cellular companies that provide free government discounts? Chances are, there are several phone companies in your city offering this help. Those eligible for Lifeline assistance can receive discounts of up to $9.25 per month.  You may also be able to receive additional help from your state. Discounts are given by the telecommunication company and reimbursed by the Lifeline Assistance program.

All telecommunications providers must contribute to the federal USF a small percentage of their revenues. These telecommunications companies, in turn, a charged phone, uses a small fee on telephone bills to recover fees. This fee is listed under a Universal Service line on your phone bill.

How to Qualify for a Lifeline Discount on Home Phone Service

  • Medicaid
  • Section 8
  • Food Stamps (SNAP)
  • WIC (Woman and Infant Children)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Temporary Assistance for Needy Families (TANF)
  • Low-Income Home Energy Assistance Program (LIHEAP)

You may also qualify for a free government phone if you work and your gross monthly or yearly income is at or below 125% of the Federal Poverty Guidelines.

How to Apply For Telephone Service

You can enroll by applying with a Lifeline Phone provider in your state.  Find out what providers are in your state here.  You must prove eligibility by producing documentation such as tax returns from the previous year, current payroll stubs from your employer, a letter proving social security benefits, retirement, Unemployment benefits, child support, etc.

For more information about eligibility and how to apply for Lifeline benefits, visit:

1-888-CALL-FCC Customer service

How to Replace a Lost or Stolen Government Phone

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How to Replace a Lost or Stolen Phone?   “Help, I can’t find my phone!” is said in a million homes every day. No one plans to break, lose or have their cell phone stolen, but it happens. When these things happen, you need to know how to get a replacement phone quickly. You understand the panic of misplacing your phone.  Is your phone broke?

Have you lost your phone Lost?  Has your phone been stolen?  No doubt about it, you have to replace that phone.  Also, this may be a great time to go for an upgrade to a free Smartphone.    Find out how to replace a Safelink, Assist, Assurance, or Qlink Wireless phone.

When you’ve Lost your Phone

Many people contact us who have lost their phone but don’t remember who their service provider.  We encourage you to keep a copy of your phone provider’s name, phone number, and the serial number of your phone.  You will need this information to get help.

Anyone can lose their cell phone.  It is not uncommon to misplace your phone a few times a week.  If you have lost your phone, contact the phone provider immediately to have the service turned off and protected your phone balance.

Replace a Lost or Stolen Phone – Replacement Policies

The Lifeline Assistance Program puts free and affordable phones into the hands of those when need them the most.   Lost and stolen phones are not automatically replaced free of charge.  It will depend on the policy of the company.   Please check with your provider.  There is no standard replacement policy for Lifeline phones.  

Each cellular phone company sets its procedure for replacements. If your company does not replace your lost or stolen phone for free, you can purchase a compatible phone from the provider or stores that sell cell phones.  It is good to know, the cost to replace your phone is very reasonable.

How to Replace a Lost or Stolen Government Phone

You can replace a lost or stolen free government phone by following these steps.

  1. Contact the provider
  2. Report your phone has been lost/stolen
  3. Request your service be turned off
  4. Choose a new cell

Assurance Wireless Policy

This provider is one of the largest Lifeline phone providers.  They have a one-year warranty on their phones from the original equipment manufacturer, not Assurance.

If your phone breaks or is not working correctly within the first year, they will send you a new phone.   If your phone has been lost or broken, you may pay a small fee after a year.  Contact the company at 1-888-321-5880 to request a replacement cell phone.

Assurance Wireless
P.O. Box 686
Parsippany, NJ 07054

Assist Wireless Replacement Policy

If you lose or damage your Lifeline cell phone, there is a $25 fee to replace the phone.  Mail your payment to Assist Wireless, attention: “phone replacement.” You can send a check or money order.  Broken Phone?  If you break your phone or not working correctly, locate an Assist Wireless Sales and Service Center.  Your phone will be examined to determine if they can repair it.  If not, send your replacement fee to the address below.

Assist Wireless
Attention: Phone Replacement
2330 Gravel Drive
Fort Worth, TX 76118

Budget Mobile Replacement Policy

This cell phone service is available to the residents of  36 states in the U.S.  These Lifeline phone services are available to the public through the Lifeline Assistance program. Contact Budget Mobile to have a lost or stolen phone deactivated.   There is a fee to replace lost, broken, or stolen phones. The cost to replace your phone is $20. You can mail a check or money order to the company. Write your name and old phone number on your payment.

Budget Prepay Inc.
1325 Barksdale Blvd.
Suite 200
Bossier City, LA 71112

QLink Wireless Replacement Policy

Is There a Fee to Replace your Phone? 

Immediately contact your provider when you lose your phone. You will be responsible for any usage charges before you notify the company.  Notify the company if you find your phone. If you fail to activate a new phone or inform the company that you found your phone within sixty days, your service may be disconnected.

When you have lost or stolen it within two weeks of receiving it, you may get a new phone.  When your phone is lost or stolen after two weeks of delivery, you will have to pay $15 for a replacement. Contact Qlink about your lost or stolen phone by email: support@qlinkwireless.com. Please include your name, enrollment ID, and phone number in the Subject section of the letter.

Q Link Wireless, LLC

Reachout Wireless Replacement Policy

Is There a Fee?  Yes

Reachout Wireless is not responsible for your handset after it has been delivered to the consumer. They do offer low-cost replacement phones. The model of phone you receive is not guaranteed, as phones are randomly chosen.

They have another option to purchase a modern Audiovox, Kyocera, LG Motorola, or Nokia. These phones are pretested, and you can choose any compatible model. Your phone number will not change; any remaining minutes will be applied to your new phone. Some phone offers bonus minutes with purchase.

Safelink Wireless Replacement Policy

This phone provider is probably one of the most recognized free government phone providers. They are the largest, oldest of the companies that offer Lifeline cell phones. Their service covers 38 states and Puerto Rico, and Washington DC.  Every customer is eligible for one replacement phone.  You may receive older refurbished phones.  SafeLink WirelessHere

Attention: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL 33178

Community Voice Mail Help Homeless Stay Connected

Community Voice Mail is a national non-profit organization, which began in Seattle in 1991, and was sponsored by Spring Wire.   The program is not in all U.S. states but is spreading rapidly along with the concept of relieving poverty through technology.

CVM offers the homeless a means to communicate, leave, and receive messages from family, job opportunities, or medical professionals.  Many disadvantaged men and women have no phones.  To get a free government cell phone, you have to have a permanent address.  Those who are homeless or living unstable lives need a way to get the services and assistance they need to get jobs, contact doctors, find housing, and get their lives back on track.

Community Voice Mail allows the homeless to access important tools needed to help bring a lifeline and stability through employment to their lives.  It is easy to take for granted the ability to communicate with others.  Most people have a phone in their homes and a mobile phone they carry everywhere.  Community Voice Mail gives the disadvantaged access to communication’s fundamental aspects: ‘ the ability to leave and receive messages.’

Spring Wire Helps the Forgotten

When the North American Free Trade Agreement (NAFTA) was signed in 1994, many high-paying factory jobs left the country and went overseas. Factory jobs were the few jobs for those without a college education that allowed men and women to enter the middle class.

With the loss of these jobs, some lost their way of life.  During the recession of 2008, millions of families lost their jobs and their homes.   Once you lose your home, you lose your stability and security, and it is an uphill battle to get back what you have lost. It takes the help and compassion of others to support these families until they can return to self-sufficiency.

Lifeline Assistance for Low-Income

Many disadvantaged people can enroll in Lifeline, the free government phone program.  Lifeline gives free cell phones and monthly phone services to those receiving government assistance and working adults whose gross yearly income is at or below 135% of the federal poverty standards.

Unfortunately, if you are homeless, you do not have a permanent address, which is necessary to receive Lifeline assistance.  CVC works by giving each person their own voice mailbox and phone number.

You can use this number as a contact number for job interviews, employers, doctors, government, and private assistance agencies.  What no one can tell is not your home phone number.  You can set up a greeting, just as you would do with, like any phone.

They partner with agencies like the Coalition for the Homeless, Solid Ground ConnectUp, and other regional programs to deliver voice mailboxes to the homeless. Each agency has the duty of screening clients to determine qualification for this benefit.

What is Community Voice Mail?

Being homeless is one of the most difficult situations an individual or family can be in.  If you have children, it makes your life doubly complicated.  Once you have lost your job and home, it is an uphill battle to regain self-sufficiency.  CVM provides  24-hour access to voice mail and access to all the resources you need to find the services and support to live, look for a job, and get the help you need until you can find a new home.

How to Apply for Community Voice Mail?

The program’s continued success and growth depend on the generous support of those more fortunate donors.  Please consider giving to Community Voice mail.  According to CVM, “83% of Springwire’s Community Voice Mail participants achieve their goals of finding employment, housing, healthcare, and social services.”  The cost is only $36 a year for each participant.

To apply for assistance, contact one of the participating agencies in your city or state. 

Spring wire services are available in participating states:

  • Chicago, Illinois
  • Cleveland, Ohio
  • Tusla, Oklahoma
  • Salem, Oregon
  • Texas (Dallas, Houston, San Antonio)
  • Washington State, Bellingham, North Central, Seattle Skagit County, Snohomish County, South Central, South Sound Tacoma, Olympia, Bremerton, Spokane, Vancouver
  • Minnesota offers Open Access Communications.
  • Canada offers Lu’ma Native Housing Society.

Many homeless people are suffering from emotional problems or mental illness.  This can be difficult when those who love them don’t know where they are or how they are doing.   If you have a friend or family member who is in transition or living from place to place, please let them know about Community Voice Mail.  This will give them the ability to stay in touch with family and those concerned about their well-being.